Shipping policy
Last updated: 5 August 2026
This policy explains delivery destinations, estimates, tracking and delivery problems.
1. Delivery destinations
Meeru Finds currently accepts eligible orders for delivery within:
- The United Kingdom
- The United States
Available delivery methods, charges and destination restrictions are shown at checkout.
2. Delivery estimates
Our estimated delivery times after dispatch are:
- United Kingdom: 2–5 business days
- United States: 2–7 business days
These are estimates and not guaranteed delivery dates unless a guaranteed service is expressly stated at checkout.
Business days normally exclude weekends and public holidays.
Only display these delivery estimates on products for which your fulfilment provider has demonstrated that it can reasonably meet them. US sellers advertising a delivery timeframe must have a reasonable basis for that promise.
3. Order processing
Orders begin processing after payment has been authorised.
Some products may have different processing or delivery times. Where this applies, the relevant product page or checkout information will take priority.
Orders placed during weekends, public holidays or unusually busy periods may begin processing on the next business day.
4. Separate parcels
Products from the same order may be fulfilled from different facilities and arrive in separate parcels.
Where this happens:
- You may receive more than one tracking number
- Parcels may arrive on different days
- You will not be charged extra solely because we divide the order into multiple shipments
5. Tracking information
Where tracking is available, it will be sent to the email address provided during checkout.
Tracking may take approximately 24–48 hours to display its first carrier update after the number has been created.
Customers are responsible for entering a valid email address and checking spam or junk folders.
6. Delivery address
Customers must provide a complete and accurate delivery address, including:
- Full recipient name
- Building or house number
- Street
- Apartment or unit number
- City
- Postcode or ZIP code
- Country
- Working contact information
Contact us immediately if an address is incorrect.
We will try to make changes before fulfilment begins, but changes cannot be guaranteed after processing or dispatch.
7. Delivery delays
Delivery may be affected by circumstances including:
- Carrier disruption
- Severe weather
- Public holidays
- Customs procedures
- Seasonal demand
- Transport restrictions
- Incorrect address details
- Events outside our reasonable control
If we cannot ship a US order within the advertised period, customers must be given an appropriate opportunity to accept the delay or cancel for a refund.
8. Customs and import charges
Any taxes or charges collected by Meeru Finds will be shown during checkout.
Where an order crosses an international border, additional import taxes, customs duties or carrier charges may apply unless checkout clearly states that they are included.
Do not advertise “no customs charges” or “all duties included” unless your fulfilment and tax arrangements guarantee it.
9. Delivery marked complete but not found
Where tracking shows delivery but the parcel cannot be found, first:
- Confirm the delivery address
- Check entrances and safe places
- Check with household members
- Check with neighbours, reception or building staff
- Check parcel lockers
- Contact the carrier where appropriate
Then contact us promptly with your order number and delivery postcode or ZIP code.
We may need to complete a carrier investigation before issuing a replacement or refund.
10. Lost or damaged parcels
Contact contact@meerufinds.com when a parcel appears lost or arrives damaged.
Keep all packaging, labels and products while the claim is reviewed.
Where loss or carrier damage is verified, we will provide an appropriate replacement or refund.
11. Contact
Email: contact@meerufinds.com
WhatsApp: +44 7862 602023